Shipping & Returns
I accept PayPal and all major credit cards. Credit card payment through PayPal can also be processed without a PayPal account by using your credit card via the 'guest PayPal account’.
Most of the items you see in my shop are ready to ship. For custom orders, I will work to have your item made within 3-5 days. Those ready to ship will be mailed out within 48-72 hours. You’ll receive a confirmation note when your item is shipped :)
I ship using USPS first class, which usually arrives between 2-6 business days for domestic orders. For international delivery, if you'd like a confirmation/tracking number, please message me prior to ordering because it is not included and requires an additional charge.
Please note that while I do ship worldwide, I am not responsible for any customs fees or taxes your package may incur while on its way to you. International packages may take up to 4 or more weeks for delivery (generally it arrives much, much sooner but it's happened a few times during rush periods that it has taken 4 weeks).
Easy Returns & Exchanges
If you are not completely in love with your new Kali purchase, please contact me within 7 days of receiving your item to start the return process or exchange your item. All returns must be in the same condition as received. In case of damage or the incorrect item mailed to you, I would be more than happy to pay for the shipping costs. However, please do note that, the buyer would bear the return shipping cost if it's buyer's remorse or shipped to the wrong address. Returns will be refunded once all items have been returned.
Send returns or exchange items to:
616 W Fulton Street, Studio 704